Dieter Fink

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Edith Cowan University
Management Information Systems
Associate Professor
Professional Headshot of Dieter  Fink

Mailing Address

School of Management
100 Joondalup Drive
Joondalup, Western Australia WA 6027
Australia

Contact Information

Phone: 61-8-63042157
d.fink@ecu.edu.au

Qualifications

B.Com., University of Cape Town.
GradCertTertTeach, Edith Cowan University.
D.Com. (by research thesis), University of South Africa.
GradCertTheoryAcc, University of Cape Town.
M.Com. (by research thesis), University of Western Australia.

Expertise and Research Interests

Information Technology (IT) Governance with specialisation in managing:
IT adoption (Internet and mobile technologies, IT in SMEs, Knowledge Management Systems)
IT security (e-commerce and e-business, risk management, auditing)
IT success (benefit realisation, Web site quality, measurement metrics)
Teaching and learning: developing student knowledge-based wisdom

Other Expertise

Project risk management

Future Research

Web 2.0 applications and approaches

Industrial Relevance

Visiting positions held at:
University of Passau
Free University of Berlin
University of Cape Town
Australian National University
Canterbury University
Hannover University of Arts and Applied Sciences

Keywords

COS Keywords:

Computer Security, Electronic Commerce, Information Management, Information Technology, Knowledge Management, Management Information Systems, Small Business.

Additional Terms:

Information Technology Governance.

Languages

(Reading, Writing, Speaking)

English: (Fluent, Fluent, Fluent)
Afrikaans: (Fluent, Functional, Fluent)
German: (Fluent, Functional, Fluent)

Memberships

Higher Education Research and Development Society of Australasia (HERDSA)
Information Systems Audit and Control Association (ISACA)

Honors and Awards

2007, Best Authentic Learning Paper Award, Higher Education Research and Development Society of Australia (HERDSA) Conference, Adelaide
2006, Best Paper Award, Informing Science + IT Education Conference, Manchester
2005, Best Paper, Faculty of Business and Law, Edith Cowan University
2004, Winner of Outstanding Paper Award, Journal of Intellectual Capital, Emerald Insight
2003, Highly Commended Paper Award, Logistic Information Management
2002, Research Leader of the Year, Faculty of Business and Public Management, Edith Cowan University
2002, Dean's Award for Team Performance, Faculty of Business and Public Management, Edith Cowan University
1998, Best Researcher, Faculty of Business and Public Management, Edith Cowan University
Excellence in Research Supervision, Postgraduate and Honours Student Association, Edith Cowan University

Previous Positions

Systems Engineer, IBM
Financial Systems Controller, Rand Mines
DBA Co-ordinator, Edith Cowan University, School of MIS
Head of School, Edith Cowan University, Information Systems
Manager, Arthur Young & Company (Now Ernst & Young), Information Systems Consulting
Director, Edith Cowan University, Small and Medium Enterprise Research Centre
Associate Dean, Edith Cowan University, Faculty of Business & Public Management, Research & Higher Degrees

Funding Received

  • Erskine Fellowship: Visting Fellow at University of Canterbury, New Zealand, to .
  • Australian Research Council SPIRT Grant: Building Online SMEs, to .
  • Australian Research Council Small Grant: Time Factor Considerations in IT Investment Decisions, to .
  • Institute of Chartered Accountants in Australia: Design and Use of Accounting Software Packages, to .
  • Arthur Andersen: International Travel and Research Grant, to .
  • Dunbar Grant: Doctoral Study Leave, to .
  • German Academic Exchange Program (DAAD): Visiting Professorships at University of Passau and Free University of Berlin, to .

Publications

  • Gururajan V, Fink D (2010) Attitudes towards Knowledge Transfer in an Environment to Perform, Journal of Knowledge Management, In Press
  • Ko D, Fink D (2010) Information Technology Governance: An Evaluation of the Theory-Practice Gap, Corporate Governance: The International Journal of Business in Society, In Press
  • Fink D (2010) Road Safety 2.0: Insights and Implications for Government, Bled eConference, Bled, Slovenia
  • Fink D, Nyaga C (2009) Evaluating Website Quality: the Value of a Multi Paradigm Approach, Benchmarking: An International Journal, 16 (2), 259-273
  • Fink D (2009) Case Study Teaching: Determining and Developing Knowledge-Based Wisdom, International Conference on Innovation in Teaching and Management of Higher Education, Malaysia
  • Fink D (2008) The Teacher-Technology Balance in Business Case Learning, EDU-COM, Thailand, Khon Kaen University
  • Fink D (2008) Behaviour Change, Citizen Engagement and Web 2.0: The Quest for Safer Roads, 4th International Conference on e-Government, Melbourne
  • Fink D (2008) Living Cases: Authentic Learning in Action, EDU-COM, Khon Kaen University, Thailand
  • Fink D, Garner S (2008) Wisdom in Student Assignments: Its Operationalisation and Manifestation, Informing Sciences + IT Education, Varna, Bulgaria
  • Lee J, Fink D (2007) Knowledge Mapping Readiness, Conference on Information Management and Internet Research, Perth, Edith Cowan University
  • Ko D, Fink D (2007) The Endogenous - Exogenous Interplay of IT Governance, Conference on Information Management and Internet Research, Perth, Edith Cowan University
  • Fink D (2007) Antecedents for Building Trust in Professional e-Services, 7th IFIP Conference on e-Business, e-Services and e-Society, Wuhan, China, Springer Verlag
  • Fink, D (2007) Self Assessment: A Critical Step in Developing the Research Capabilities of ProfDoc Students (**Best Authentic Learning Paper Award**), Higher Education Research and Development Society of Australia (HERDSA), Adelaide
  • Fink D, Huegle T, Dortschy M, A Model of Information Security Governance for E-Business, Enterprise Information Systems Assurance and System Security: Managerial and Technical Issues, Hershy, Idea Group Inc, 2006
  • Elpez I, Fink D (2006) Information System Success in the Public Sector: Stakeholders' Pespectives and Emerging Alignment Model, Issues in Informing Science and Information Technology, 3, 219-231
  • Fink D (2006) The Professional Doctorate: Its Relativity to the PhD and Relevance for the Knowledge Economy, International Journal of Doctoral Studies, 1, 35-44
  • Fink D, Disterer G (2006) International Case Studies: To what extent is ICT infused into the operations of SMEs?, Journal of Enterprise Information Management, 19 (6), 608-624
  • Fink D, (2006) Value Decomposition for E-Commerce Performance, Benchmarking An International Journal (**special issue on performance measures in new economy**), 13 (1/2), 81-92
  • Fink D (2006) Research and Teaching in a New Generation University: Emerging Dimensions and Academics' Attitudes, Higher Education Research and Development Society of Australia (HERDSA), Perth
  • Elpez I, Fink D (2006) Information System Success in the Public Sector: Stakeholders' Pespectives and Emerging Alignment Model, Informing Science + IT Education, Manchester
  • Fink, D (2006) The Professional Doctorate: Its Relativity to the PhD and Relevance for the Knowledge Economy (**Best Paper Award**), Informing Science + IT Education, Manchester
  • Fink D, Disterer G, Knowledge Management in Professional Service Firms, Encyclopedia of Knowledge Management, Hershey, Idea Group Inc, 2005
  • Jaruwachirathanakul B, Fink D, Internet Banking Adoption Strategies for a Developing Country: the Case of Thailand, Internet Research, 15(3), 295-311, 2005
  • Loermans, J, Fink, D, How Organisations Evaluate Their Knowledge Management Projects: a Meta Study of the Period 1992-2002, Knowledge Management Research & Practice, 3(3), 125-135, 2005
  • Quaddus M, Fink D, Gururajan R, Soar J, Vuori T, Drivers and Inhibitors of the Adoption of Wireless Handheld Technology in the Healthcare Industry: Views From Selected WA Stakeholders, Health Informatics Conference, Melbourne, Health Informatics Society Australia, 2005
  • Fink D, Identifying and Managing New Forms of Commerce Risk and Security, E-Commerce Security - Advice from Experts, CyberTech Publishing, 2004
  • Elpez, I, Fink, D (2004) Information System Success in the Public Sector: Aligning Success Models and Stakeholders' Perspectives, 5th International We-B Conference, Perth
  • Nyaga, C, Fink, D (2004) Design Science: A Lens for Evaluating Public Accounting Web Sites, 5th International We-B Conference, Perth
  • Fink, D, Case Analysis of the '3Rs' of Information Technology Benefit Management: Realize, retrofit and review, Benchmarking: An International Journal (**Special edition on IT value**), 10(4), 367-381, 2003
  • Zhou, A & Fink, D, The Intellectual Capital Web: A Systematic Linking of Intellectual Capital and Knowledge Management (**Winner of outstanding paper award 2004**), Journal of Intellectual Capital, 4(1), 34-48, 2003
  • Fink, D, Applying Decomposition Theory to Measure e-Commerce Performance, Business Excellence - First International Conference on Measuring Business Performance, Portugal., 2003
  • Milloy, M & Fink, D, The Role of 'Information' in Wine Consumers Online Purchasing Intent, 14th Australasian Conference on Information Systems, 2003
  • Zhou, A & Fink, D, Knowledge Management and Intellectual Capital' An Empirical Examination of Current Practice in Australia, Knowledge Management Research & Practice, 1(2), 86-94, 2003
  • Fink, D & Shoeib, A, Action: the Most Critical Phase in Outsourcing Information Technology (**Highly commended award**), Logistic Information Management, 16(5), 302-311, 2003
  • Gururajan V and Fink D, Impact of Push/Pull Factors in Information Technology Facilitated Knowledge Transfer, Annual Conference of Australian and New Zealand Academy of Management, 2003
  • Laupase, R & Fink, D, Converting Consultants' Tacit Knowledge to Explicit Organisational Knowledge: Case Studies of Management Consulting Firms, Information Resources Management Association International Conference, 2002
  • Laupase, R & Fink, D, Do Reward Systems Encourage Tacit Knowledge Sharing in Management Consulting Firms?, Information Resources Management Association International Conference, 2002
  • Gururajan, R & Fink, D, A Study of Influences of Application Interfaces on End User Training Outcomes, Informing Sciences and IT Education Conference, 2002
  • Milloy, M, Fink, D & Morris, R, Modelling Online Security and Privacy to Increase Consumer Purchasing Intent, Informing Sciences and IT Education Conference, 2002
  • Fink, D, Web-Servqual: A Measure of Information Systems Service Quality for the Web Environment, Australian Conference on Information Systems, Melbourne, 2002
  • Fink, D, Building the Professional Service e-Practice, in Burgess S. (ed) Managing Information Technology in Small Business: Challenges and Solutions, Idea Group Publishing, London., 2001
  • Fink, D, Knowledge Management In Small And Medium Sized Professional Accounting Firms: Progress And Challenges, Wirtshaftsinformatik, 43, 487-496, 2001
  • Fink, D, Method Over Mayhem In Managing E-Commerce Risk, Information Resources Management Association International Conference, 2001
  • Fink, D, Web Site Effectiveness: A Measure Of Information And Service Quality, Information Resources Management Association International Conference, 2001
  • Fink, D, Cyberservice Or How To Service Your Business Clients Online, Small Enterprise Association of Australia and New Zealand Annual Conference, Wellington, New Zealand, 2001
  • Fink, D, Developing Trust for e-Commerce, in Janczewski L. (ed) Internet and Intranet Security Management: Risks and Solutions, Idea Group Publishing, London, 2000
  • Fink, D, Effective Trust Building Strategies for Electronic Commerce, ICSB World Conference, 2000
  • Fink, D, Leveraging Professional Intellect in the Virtual Age, 8th European Conference on Information Systems, 2000
  • Fink, D. & Laupase, R, Perceptions of Web Site Attractors and their effectiveness: An Australian/Malaysian Comparison, Journal of Internet Research, 10(1), 44-55, 2000
  • Gururajan, R & Fink, D, Developments and Issues in Smart Card Based Electronic Commerce, International Journal of Business Studies, 8., 99-110, 2000
  • Fink, D & Shoeib, A, Key Decision-Making Phases and Tasks for Outsourcing Information Technology, 4th Pacific Asia Conference on Information Systems, 2000
  • Fink, D, End User Computing Skills for Turbulent Times, 44th ICSB World Conference, 1999
  • Fink, D, Business Students' Perceptions of Electronic Commerce - Will They Join the Revolution?, Australian Journal of Information Systems, 6(2), 36-43, 1999
  • Fink, D, Managing your e-Business, Hands-on Solutions, CCH Australia, Sydney, 1999
  • Sor, R. & Fink, D, Information Technology: Dimensions and Interdependencies in BPR Projects. Reengineering in Action: The Quest for World-Class Excellence. C. M. Khoong (ed), 1999
  • Fink, D & Laupase, R, Perceptions of Web Site Attractors and Their Effectiveness: An East/West Comparison, European Conference on Information Systems, Copenhagen, Denmark, 1999
  • Fink, D & Gururajan, R, The Year 2000 Date Problem: A Contingency Approach to Counteract Compliance Failure, 44th ICSB World Conference, 1999
  • Fink, D, E-Commerce, Business Advisors' Guide, CCH Australia, 1998
  • Fink, D, E-Commerce Security, Hands-on Solutions, CCH Australia, Sydney, 1998
  • Fink, D, Guidelines for the Successful Adoption of Information Technology in Small and Medium Enterprises, International Journal of Information Management, 18(4), 243-253, 1998
  • Fink, D, Advanced Information Systems Auditing: A Case Study in Course Design and Evaluation, Accounting Education - An International Journal, 7(1), 21-34, 1998
  • Fink, D, Ash, C (1998) En(web)ing the Tyrant of Distance- Inter/intranet Developments at ECU, International Conference on Electronic Commerce, Seoul
  • Fink, D (1998) Raising Awareness of Electronic Commerce amg SMEs, International Conference on Electronic Commerce, Seoul
  • Fink, D, Shoeib, A (1998) A Behavioural Decision Making Model for Information Systems Outsourcing, UK Academy for Information Systems, York
  • Fink, D (1998) Information Management in Small Business: From Automation to Entrepreneurship, World Conference of the International Council for Small Business, Singapore
  • Fink, D, Information Technology Solutions - Managing Challenges and Creating Opportunities, CCH Australia, 1997
  • Sor, R, Fink, D (1997) A Study of IT Dimensions and Interdependencies in BPR Projects, World Multiconfrence on Systemics, Cybernetics and Informatics, Caracas
  • Fink, D (1997) Improving the Competitiveness of SMEs through successful IT Adoption, Small Enterprise Association of Australia and New Zealand Annual Confrence
  • Fink, D, Information Systems Auditing: Co-operation, Competition or Conflict?, Information Systems Audit and Control Journal, V, 6-11, 1996
  • Fink, D, Information Systems Success in Small and Medium Enterprises: An Evaluation by Australian Public Accountants, Australian Journal of Information Systems, 4(1), 32-43, 1996
  • Loermans, J, Fink, D (1996) Electronic Channels: Securing the Extended Enterprise, IS Audit and Control Association Regional Conference, Perth
  • Fink, D (1996) Educating Across Two Disciplines, Higher Education Research and Development Society Of Australia (HERDSA), Perth
  • Fink, D, Information Systems Security Issues for the 1990s - Implications for Management, Journal of Systems Management, 46-49, March 1995
  • Fink, D, Van Reeken, A (1995) Time-frame Considerations in IT Investment Decisions, European Confrence in Information Systems, Athens
  • Fink, D, Information Systems Planning in a Volatile Environment, Long Range Planning, 27(6), 108-114, 1994
  • Fink, D & Jjarka, F, Information Systems Contribution to Business Performance: A Study of Information Systems Executives' Attitudes, Australian Journal of Information Systems, 2(1), 29-38, 1994
  • Fink, D, A Security Framework for Information Systems Outsourcing, Information Management & Computer Security, 2(4), 3-8, 1994
  • Fink, D, Tjarka, F (1994) Measuring IS Effectiveness: The Emergence of Business Performance Frameworks, Australasian Confrence in Information Systems, Melbourne
  • Fink, D, Auditors' Evaluation of Computer Security: Agreement or Disagreement?, Computer Audit Journal, 2, 1-8, 1993
  • Fink, D & Duffy, D, Computer Security Officers' Attitudes to Shared Logon, Information Management & Computer Security, 1(1), 19-21, 1993
  • Fink, D, Shafran, M (1993) Key Issues in IS Management: Perceptions of Final Year IS Students, Australasian Conference in Information Systems, Brisbane
  • Fink, D (1992) The Internal Controls of IS: Towards understanding Auditors' Requirements and Concerns, Australasian Conference in Information Systems, Wollongong
  • Fink, D (1992) How Expert are Auditors in the Computer Security Field?, International Information Security Conference, Singapore

Profile Details

Last Updated: 6/29/2010

COS Expertise ID #1048639
Reference this profile directly: http://myprofile.cos.com/fink22